Browser Support

Learn which browsers we support

Sherpa° SDK and Embedded Elements are supported in most modern browsers. To provide the best experience to the majority of customers, we do not support browsers that no longer receive security updates and represent a small minority of traffic.

Sherpa° SDK is built and tested to work in the following desktop web browsers. It may work in other browsers, but these are not officially supported.

  • Chrome (Latest version*)
  • Firefox (Latest version*)
  • Safari (Latest 2 versions)
  • Microsoft Edge (Latest 2 versions)
  • Due to their 6-week release cycles, we only support the latest versions of Chrome and Firefox.

To ensure we can deliver a consistent experience for our customers, we provide you with the most up-to-date information on upcoming deprecations of browsers we support which is reviewed on a regular basis.

Browser versionEnd of support
Safari 13.1.2Sept. 1, 2021
Chrome 82Sept. 1, 2021
Firefox 77Sept. 1, 2021
Edge 83Sept. 1, 2021
Internet Explorer 11Sept. 1, 2021

If you have an issue with the sherpa° SDK on a specific browser, please contact us so we can improve its support.

TLS/SSL Best Practices

Sherpa° supports Transport Layer Security (TLS) version 1.3 as a default and provide support for older versions.

Additional information about SSL/TLS
Secure Sockets Layer (SSL) is a protocol that encrypts data traveling between 2 systems so that it is protected from being freely available to unauthorized parties. Transport Layer Security (TLS) is an upgraded version of SSL. When you’re getting an SSL certificate or purchasing one, you’re actually getting some of the latest versions as well.of TLS. SSL is only a popular term used to describe both SSL and TLS, just like Jacuzzi stands for a hotub or Sharpie stands for a permanent market.