#WebApp FAQ

#Can I link your webapp as an iframe on our site?

Due to our strict header control and better security, our WebApp solution will not work if embedded in an iframe. We highly recommend linking out to our WebApp solution from your page. The URL can be placed on your website behind a clickable link, image, or button, which, when clicked, redirects users to our Webapp solution.

#What options or sizing do you take for the cobranding logo?

We request a horizontally oriented logo in .svg format. 110x30 pixels with no white space works best.

#Is there a list of countries for which you do not have travel restriction information?

We aim to fully cover countries across the globe and prioritize travel destinations of our enterprise partners. If you are missing destinations, please reach out to your dedicated partner success manager.

#Certain airports are not on your list. What is the process to get these airports added in for us?

We highly suggest passing country code instead of airport code where possible. The end-users will receive the exact travel requirements. If the passing of country code does not meet your business requirements, we add airports to our database on a bi-monthly basis. If there is a list of airports your traveller's visit that isn't supported by sherpa°, please reach out to your account lead with a list and the airport three-letter codes with some traffic data for review by our product team.